Returns & Exchange Policy

Commitment to Customer Satisfaction

 

At Si&Co. Accessories, our commitment is to your complete satisfaction with every purchase. Should you be dissatisfied with your order, we provide a straightforward exchange policy for your convenience.

 

Exchange Policy:

 

Timeframe: An exchange must be initiated within 7 days from the date of delivery.
Condition: The jewelry should be unworn, undamaged, and returned in its original packaging.
Exclusions: Items on clearance and those with custom engravings are not eligible for exchange.
Fees: Shipping fees will apply to exchanges.

 

How to Exchange:

 

Contact Us: Please submit an inquiry through our website with your order number and the reason for the exchange.

Return the Item: Use the provided return label to ship the item back to us within the 7-day exchange period. Ensure the item is well-packaged to avoid damage during transit.

Receive Your Exchange: After we receive and inspect the returned item, we will process your exchange and dispatch the replacement.

Please note: Exchanges for items bought with a discount or promotional code will reflect the original purchase price.