Warranty Policy

We Stand Behind Our Quality

 

Every piece of plated jewelry is backed by a 3-month warranty. This guarantees that we will repair or replace any item that shows defects within 3 months from the date of purchase at no cost to you.

 

What's Not Covered:

 

Sale Items: Discounted jewelry is considered a final sale and is not eligible for return.

Normal Wear and Tear: This includes damage like broken components, missing stones, and wear from daily use.

Misuse: Items that have been damaged through neglect or accidents are not eligible for replacement.

Warranty Claim Process: If your plated jewelry is defective, please send an inquiry through our contact form with a description of the defect and accompanying photos. We will be glad to assist you.